Support
For questions about features, subscriptions, recording, voice tracking, or any technical issues, please reach out by email.
Email
Response Time
Usually within 24–48 hours
Official Prompty Support
Need help with Prompty?
Prompty is a smart teleprompter for confident video recording and speaking. If you have questions, feedback, or need help with the app, use the support contact below.
Helpful Info
- Include your device model and iOS version when reporting an issue.
- Describe what happened and the steps that led to the problem.
- If relevant, mention whether the issue occurred during recording, scrolling, or voice tracking.
- For billing questions, include the date of purchase and the subscription type.